Legal

Privacy Policy

Effective date: 9 September 2026

Who we are

CHAPTERS operates the website wearechapters.com. CHAPTERS creates space for real people to share the life chapters that shaped them through honest conversations, meaningful stories, and coffee. This policy explains how we collect, use, and protect personal information on this website.

Information we collect

When you submit your chapter through the "Tell Us Your Chapter" form on this website, we collect:

  • Your name
  • Your email address
  • Your city, when you voluntarily provide it
  • The life chapter you would like to discuss
  • Why you would like to share it now
  • What someone else might take from your story, when you voluntarily provide it
  • Your preferred conversation or storytelling format
  • Your chosen identification preference (full name, first name only, or anonymous)
  • Your consent to be contacted about your submission
  • The date and time of your submission

Our hosting and security providers may also process basic technical information (such as your IP address and browser type) as needed to operate and protect the website. We do not use analytics tools, advertising cookies, or other non-essential tracking technologies on this website.

How we use your information

We use the information you provide to:

  • Review and understand your submission
  • Decide whether your story may be suitable for CHAPTERS
  • Contact you about your submission
  • Arrange an initial private conversation with you when appropriate
  • Discuss possible storytelling formats with you
  • Operate, secure, and improve the submission process

Recording and publication permission

Submitting your chapter gives CHAPTERS permission to review your submission and contact you about it. It does not give CHAPTERS permission to record, publish, distribute, promote, or commercially use your name, image, voice, or story. Any recording or publication will require a separate agreement with you.

How your information is stored

Story submissions are stored in our website's Lovable Cloud-backed database. Your information may be processed by service providers that are necessary to operate this website, such as our hosting and database providers. These providers process information only as needed to provide their services to us.

We do not sell your information

CHAPTERS does not sell, rent, or trade your personal information to third parties.

External service providers

We rely on a small number of trusted service providers to operate this website, including website hosting and database services. We only share the minimum information required for them to perform their services, and we expect them to protect it appropriately.

Data security

We take reasonable technical and organizational measures to protect the information we hold against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we work to keep your information safe.

Data retention

We retain your information only for as long as it is reasonably required for the purposes described above, or until you ask us to delete it.

Your choices and rights

You may request access to, correction of, or deletion of your submission and personal information at any time by emailing us at hello@wearechapters.com.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us at hello@wearechapters.com.